Thank you for choosing parts4tubs.com. We strive to provide you with the highest quality products and services. In the event that you are not entirely satisfied with your purchase, we offer the following refund policy:

1. Refund Eligibility:

   • Products: To be eligible for a refund, the product must be returned in its original condition, unused, and in the original packaging within 30 days of the purchase date. All returns require an RMA number to be supplied.
   • Services: Refunds for services will be considered on a case-by-case basis, depending on the nature and completion status of the service. Please contact our customer support team for further assistance.

2. Non-Refundable Items:

   • Certain products or services may not be eligible for a refund due to their nature, including but not limited to:
     • Downloadable or digital products.
     • Custom-made or personalized products.
     • Perishable goods.
     • Gift cards or vouchers.

3. Refund Process:

   • To request a refund, please contact our customer support team with your order details and reason for the refund.
   • Once your request is received and approved, we will provide instructions on how to return the product or proceed with the refund process.
   • Refunds will be issued using the same payment method used for the original purchase, unless otherwise agreed upon.
   • Shipping costs will not be refunded.

4. Return Shipping:

   • Customers are responsible for return shipping costs unless otherwise specified by parts4tubs.com due to a defective or incorrect product.
   • We recommend using a trackable shipping service to ensure the safe return of the product. parts4tubs.com will not be held responsible for items lost or damaged during return shipping.

5. Processing Time:

   • Once we receive the returned product, it will be inspected to verify its condition.
   • Refunds will be processed within 30 business days from the date of receiving the returned product. Please note that the time it takes for the refund to reflect in your account may vary depending on your payment provider.

6. Restocking Fee: In certain cases, a restocking fee may be applicable to returned products. A restocking fee helps cover the costs associated with processing returns, inspecting returned products, and preparing them for resale. The restocking fee, if applicable, will be deducted from the refund amount.

   1. Restocking Fee Amount:

      • The restocking fee is determined based on the type of product being returned and its condition upon arrival.
      • The restocking fee can be up to 25% of the returned product’s purchase price.

   2. Exemptions from Restocking Fee:

      • The restocking fee may not apply in cases where the product is defective, damaged during shipping, or if an incorrect product was shipped by parts4tubs.com.
      • parts4tubs.com reserves the right to waive the restocking fee at its sole discretion.

   3. Communication and Disclosure:

      • Customers will be informed of the restocking fee and its potential amount during the return process.
      • The restocking fee will also be clearly stated in the return instructions and communication with the customer.

Terms of Service:

1. Acceptance of Terms:

   • By accessing or using parts4tubs.com website (“the Website”) and any associated products, services, or content, you agree to be bound by these Terms of Service.
   • If you do not agree to these terms, please refrain from using the Website.

2. Intellectual Property:

   • All content, trademarks, logos, and intellectual property displayed on the Website are the property of parts4tubs.com or its respective owners.
   • You are prohibited from reproducing, distributing, or modifying any content from the Website without prior written consent.

3. User Conduct:

   • When using the Website, you agree to abide by all applicable laws and regulations.
   • You are solely responsible for any content you post or transmit through the Website, ensuring that it does not infringe upon the rights of any third party or violate any laws.

4. Limitation of Liability:

   • parts4tubs.com shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Website or any products or services provided.

5. Governing Law:

   • These Terms of Service shall be governed by and construed in accordance with the laws of Nevada.
   • Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Nevada.